These Terms of Use were last updated on
March 20, 2017.

RETURN & EXCHANGE POLICY

Items purchased directly from Don Bambo’s online shop are eligible for returns within 30 days from the date of purchase. Proof of purchase and original packaging are required for eligibility. Returned items must be in new condition with no signs of use and be mailed within 30 days from the date of purchase. Customers are responsible for the cost of shipping the sunglasses back for a refund or exchange.

“ALL DISCOUNTED ITEMS ARE NOT ELIGIBLE FOR WARRANTY/RETURN”

SUNGLASSES WARRANTY

Don Bamboo are handcrafted with the highest quality bamboo. In order to protect your Don Bamboo Shades when not in use, we suggest that you place them in the protective cloth bag and return them to the bamboo case provided with your purchase.

Don Bamboo offers a one-year limited warranty from the date of purchase. This warranty covers manufacturing defects in materials and craftsmanship. This one year warranty does not cover scratched lenses or accidental breakage or damage from misuse.

WATCHES WARRANTY

Don Bamboo offers a one-year limited warranty on our watches from the date of purchase. This warranty covers defects in materials and manufacturing defects. The components covered under this one year warranty are the watch movement, hands and dial. If these components prove to be defective, we will repair or replace the watch free of charge. This one year warranty does not cover scratches in the crystal or accidental breakage or damage from misuse.

The Manufacturer’s Warranty Does Not Cover:

1.- Battery, case, crystal, strap or bracelet.

2.- Damage resulting from improper handling, lack of care, accidents, or normal wear and tear.

3.- Water damage unless marked water-resistant.

4.- Repairs if the watch was not originally purchased from an authorized Don Bamboo retailer.

5.- This warranty is void if the watch has been damaged by accident, negligence, unauthorized service, or other factors not due to defects in material or workmanship.

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